Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

TLIK5006A Mapping and Delivery Guide
Evaluate software requirements and hardware enhancements

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency TLIK5006A - Evaluate software requirements and hardware enhancements
Description This unit involves the skills and knowledge required to evaluate software requirements and hardware enhancements in accordance with workplace procedures including analysing requirements for improved computer applications, evaluating relevant software, investigating appropriate hardware enhancements, implementing system improvements, and measuring systemic improvement. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be must be carried out in compliance with the relevant regulations, standards and codes of practice.Work is under general guidance on progress and outcomes of work. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes within workplace policy and procedures.A range of opportunities may be used to develop the work area and to support the development of work systems, innovative strategies to deal with contingencies and to encourage the achievement of the workplace's goals and key performance objectives by the work area and the individuals and teams within it.The unit generally applies to those with responsibility for resource coordination and allocation and provides leadership of others individually or in teams.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Analyse requirements for improved computer applications
  • Current aspects of business operations requiring improved computer technology are identified
  • Purpose and requirements of improved computer management systems are identified
  • Personnel are consulted for expert advice for potential matches of computer applications to required improvements in site operations
       
Element: Evaluate software
  • Potential software programs are evaluated to meet workplace requirements
  • Software applications are investigated for effectiveness to own operation including degree of flexibility, customisation and integration potential
  • Selected option is circulated to appropriate personnel for verification
  • Level of technical support is assessed
  • Software application selection is made
       
Element: Investigate hardware enhancements
  • Hardware systems are evaluated for compatibility with selected software and workplace operations
  • Potential immediate and long-term risks/problems with hardware are identified and assessed
  • Recommendations are drafted and circulated for comment
  • Final recommendations on suitable hardware are made
       
Element: Implement system improvement
  • Selected hardware and software enhancements are implemented
  • Training is provided to potential users of the technology
  • Implementation of hardware and software is monitored
       
Element: Measure systemic improvement
  • Methods of measuring system performance are identified
  • Software and hardware performance is evaluated
  • (Any) refinements or improvements to the system are implemented
  • System performance is documented and reported to appropriate personnel
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant regulations, codes of practice and legislative requirements relevant to the evaluation of software requirements and hardware enhancements

Relevant OH&S and environmental protection procedures and regulations

Workplace procedures for the evaluation of software requirements and hardware enhancements

Problems that may occur during the evaluation of software requirements and hardware enhancements and action that can be taken to resolve or report the problems

Risks and hazards related to the evaluation of software requirements and hardware enhancements and ways of controlling the risks involved

Focus of operation of computing systems, software and hardware resources, management and workplace operating systems

Computer equipment and software applications, capacities and configurations

Application of relevant Australian Standards

Resource availability including the competencies of individuals in the team or group

The application of current competencies within functional activity

Relevant workplace documentation procedures

Required skills:

Communicate effectively with others when evaluating software requirements and hardware enhancements

Read and interpret instructions, procedures, specifications, technical data and manuals relevant to the evaluation of software requirements and hardware enhancements

Interpret and follow operational instructions and prioritise work

Complete documentation related to the evaluation of software requirements and hardware enhancements

Operate electronic communication equipment to required protocol

Provide leadership and work collaboratively with others when evaluating software requirements and hardware enhancements

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems, faults or malfunctions that may occur when evaluating software requirements and hardware enhancements in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when evaluating software requirements and hardware enhancements

Apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

Plan and organise activities

Monitor work activities in terms of planned schedule

Modify activities to cater for variations in workplace contexts and environment

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Select and apply appropriate software, technology, information systems and procedures

Measure operational performance improvements resulting from changes to computer technology

Operate and adapt to differences in equipment in accordance with standard operating procedures

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work may be undertaken:

in various work environments in the sections of the warehousing, storage, transport and distribution industries involved in the evaluation of computer software requirements and hardware enhancements

Customers may be:

internal or external

Operations may be:

by day or night

The workplace environment may involve:

twenty-four hour operation

single and multi-site location

large, medium and small workplaces

Services, products, risks, work systems and requirements:

potentially vary in different sections of the enterprise

Customer and supplier contact and coordination:

is a requirement of these operations

Computer systems may be used for but are not limited to:

stock management

information storage

invoicing

payments

manifests

on board systems

work organisation

Communication in the work area may include:

phone

electronic data interchange (EDI)

fax

email

internet

RF communications

barcode readers

oral, aural or signed communications

Consultative processes may involve:

other employees and supervisors

suppliers and clients

computer specialists

software and hardware companies and distributors

users of similar systems/technology

management and union representatives

industrial relations and OH&S specialists

other maintenance, professional or technical staff

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documentation may include:

codes of practice and regulations relevant to the evaluation of computer software requirements and hardware enhancements

workplace operating procedures and policies

supplier and/or client instructions

operations manuals, job specifications and procedures and induction documentation

manufacturers specifications and instructions for computer equipment, and software

relevant Australian and International standards, criteria and certification requirements

communications technology equipment, oral, aural or signed communications

quality assurance standards and procedures

emergency procedures

relevant competency standards and training materials

QA plans, data and document control

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable procedures and codes may include:

relevant codes and regulations for evaluation of computer software requirements and hardware enhancements

relevant Australian and international standards

relevant state/territory OH&S and environmental protection legislation in terms of duties of employers, employees, suppliers and contractors

licence, patent or copyright arrangements

relevant workplace relations legislation

relevant workers compensation legislation

equal opportunity, equal employment opportunity and affirmative action legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Current aspects of business operations requiring improved computer technology are identified 
Purpose and requirements of improved computer management systems are identified 
Personnel are consulted for expert advice for potential matches of computer applications to required improvements in site operations 
Potential software programs are evaluated to meet workplace requirements 
Software applications are investigated for effectiveness to own operation including degree of flexibility, customisation and integration potential 
Selected option is circulated to appropriate personnel for verification 
Level of technical support is assessed 
Software application selection is made 
Hardware systems are evaluated for compatibility with selected software and workplace operations 
Potential immediate and long-term risks/problems with hardware are identified and assessed 
Recommendations are drafted and circulated for comment 
Final recommendations on suitable hardware are made 
Selected hardware and software enhancements are implemented 
Training is provided to potential users of the technology 
Implementation of hardware and software is monitored 
Methods of measuring system performance are identified 
Software and hardware performance is evaluated 
(Any) refinements or improvements to the system are implemented 
System performance is documented and reported to appropriate personnel 

Forms

Assessment Cover Sheet

TLIK5006A - Evaluate software requirements and hardware enhancements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIK5006A - Evaluate software requirements and hardware enhancements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: